Our aim is to deliver Support solutions that will allow organisations to maximise their investment in IT and Telecomms and enable them to reduce costs and improve productivity. To deliver solutions that allows them to be “closer” to their customers and to provide a faster, flexible, more responsive service with measurable satisfaction. To enable organisations to become technology focused gaining competitive edge through the utilisation of these IT solutions.
Contracted IT Support
Computer networks are like people. They need looking after. They need a bit of TLC. Our Contracted Support Services proactively look after your server and networked PC's on a regular basis so you don't have to worry.
Just in case you're concerned this could be expensive, why not take a look at what else we include in all our contracts.
- Unlimited telephone support during offices hours
- Unlimited remote support for your server and office PC's
- Scheduled onsite proactive visits ranging from daily through to weekly, monthly or quarterly
- Full monitoring of your system. Any issues are identified and reported to the advanced monitoring systems in our office every five minutes throughout the day, every day
Our contract customers also benefit from a reduced hourly rate and because you can have a fixed monthly fee you can budget for your IT expenditure.
To find out full details of our services and how we can make your computer system run smoothly, get call us now for a full and free system audit.
